Returns & Exchanges
We want you to love your SO-DEMIE pieces. If something isn’t quite right, we’re here to help.
Returns (U.S. Orders Only)
We accept returns on U.S. orders within 14 days of delivery.
To be eligible for a return, items must be:
- Unworn and in original condition
- Tags still attached
- Hygiene liners fully intact
Items that do not meet these conditions will not be accepted.
Exchanges
At this time, we do not offer exchanges. If you're unsure about sizing, we recommend reviewing our size guide or reaching out before placing your order. We're always happy to help you find the best fit.
Damaged or Faulty Items
If your item arrives damaged or defective, please contact us as soon as possible. We will offer a replacement or full refund depending on availability and your preference.
How to Start a Return
To begin a return or exchange, please email us at: returns@so-demie.com
Include your order number and a brief explanation so we can assist you quickly.